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The Parliament of NSW Electoral Office has moved to Samsung’s IP telephony system.

Under the contract, business sales and marketing communications provider Commander will supply 95 Parliament of NSW Electorate Offices with Samsung’s OfficeServ IP telephony procedure. Commander will also be the central point of contact for the electorate offices and will be responsible for training and ongoing technical support.

The NSW Electorate Office was previously using a private department exchange (PBX) set-up and was searching for a system which could swap the old Commander analogue PBX process and make use of IP telephony. The égal phone system had already outlived its shelf-life of five years and had been in place for more than 15 years. The electoral office also needed to future-proof its telephony system.

[ Stay connected with the latest on networks and the NBN in Computerworld's Networking newsletter ] “What we have done in each and every site is put in an IP solution - one of the Samsung’s IP OfficeServ range - and each site pretty much mimics each other. There are 95 sites, all with a minimum of five units in each site and basically at this stage, they’re all operating individually, but leveraging IP telephony throughout the offices and all throughout New South Wales,” said Paul Bailye, national channel manager at Samsung Communications. “Because they have electorate offices propagate so far and wide throughout the state, Commander were very unique in the fact that they had a local presence...at many places all over the state, which supposed it was easier for us to roll out,” said Peter Durning, Commander Centre Sydney East director.

This enabled a smooth deployment of the Samsung system.

“I think the connecting between ourselves and the team in parliament house really helped with that as well and we had it mapped out from before we even started the rollout - pretty much several weeks in advance. So we had a very detailed plan as to how it was planning to be rolled out,” Durning said.

“It was really just simply making sure that everybody was provided up and knew that it was going to take place on the particular particular date and we basically just have one or two to go credited to a couple of relocations that need to be done.”

The new IP telephony system makes it possible for calls to be transmitted considerably more efficiently and professionally and has achieved cost savings for the NSW Electorate Office. The system is managed centrally by Commander, with its techs located around NSW at points of presence. tong dai dien thoai truyện tranh online naruto beelzebub conan hiệp khách giang hồ fairy tail One Piece truyen tranh online món ăn ngon dễ làm lễ phục sinh happy hour món nướng ngọc trinh